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Get the most out of your WiFi connection.

The connection speed you experience over WiFi can be affected by the following factors:

  1. Your device capability.
  2. The number of devices connected to your network and the types of activities performed online.
  3. The distance between your device(s) and your router.
  4. Your router capability.
  5. The network quality at the destination / location of the content you access.

But we know you love your WiFi, so here are some simple ways you can make the best of it.

Check your Device

1. Check your devices

Your device’s network adapter should comply with the latest 802.11ac WiFi standard. Any network adapter that uses an older protocol (802.11n, 802.11a, 802.11b, or 802.11g) is not able to take advantage of very high speeds.

Additionally, it should have enough RAM or processing power to deliver the fast and uninterrupted Internet experience you seek. The speed you experience also depends on the number of devices connected to your network and the activities being performed (streaming / downloading / gaming) on each of them.

And finally, always remember that the further your device is from your router, the slower your connection speed.

Check your Router

2. Check your router

Opt for the latest dual-band capable routers that use the 802.11ac WiFi standard because they are less susceptible to interference and can deliver higher connection speeds. Some routers also come equipped with beamforming technology that can direct WiFi signals to connected devices.

Find the sweetspots

3. Find a sweet spot

Keep your router off the ground and place it in a central location so that your WiFi signal can reach more areas in your home. Dual-band capable routers allow you to connect to both the 2.4GHz and 5GHz bands for the best WiFi experience. When you’re further from your router, the 2.4GHz band with wider coverage will give you better signal strength while the closer you are to your router, switching to the 5GHz band will do a much better job.

Clear the way

4. Clear the way

Keep your router away from electrical appliances, metal, mirrors, water (e.g. fish tank) as these can degrade the strength of your WiFi signal.

Use Protection

5. Use protection

Make sure your WiFi connection is secured with a password so others don’t leech off and slow down the service you pay for.

Take a break

6. Take a break

Restart your router as factors like overheating and excessive downloading can impair its performance.

If nothing works, don’t pull your hair out, call us at 1800 18 1818 instead – we're at your service 24/7.
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